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Policies

Refund Policy

Refund Policy 

ILUNNIE’S 24-hour flexible refund policy gives you the freedom to make changes on your project requirements or request a full refund upon canceling your purchase within 24 hours of payment confirmation, without being charged any fees if you made your purchase one week or more before the established deadline. 
At ILUNNIE we compromise to select a top-rated professional you’re your project through a very detailed recruitment process but if for some reason the service delivered is not of satisfactory quality or fit for purpose, please get in contact with our team through our chat or email so we can properly come up with the appropriate solution.

Delivery Policy 

Delivery Policy

ILUNNIE does not make shipments. Our services are online only and will be delivered for the client at the due date of each project.

exchange and return

Exchange and Return Policy

How

ILUNNIE does not make exchanges. In case of dissatisfaction with our delivered service, the client may ask for a return, and the case will be reviewed so ILUNNIE may do the asked service again for free, if necessary.

Terms of Service

Terms of Service 

Website Terms of Service ILUNNIE

Last updated 12.06.2021

AGREEMENT TO TERMS

These terms and conditions outline the rules and regulations for the use of ILUNNIE's Website, located at ilunnie.com.

By accessing this website we assume you accept these terms and conditions. Do not continue to use ILUNNIE Beyond Boundaries if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of the provision of the Company’s stated services, in accordance with and subject to, prevailing law of Brazil. Any use of the above terminology or other words in the singular, plural, capitalization, and/or he/she or they, are taken as interchangeable and therefore as referring to same.

LICENSE

Unless otherwise stated, ILUNNIE and/or its licensors own the intellectual property rights for all material on ILUNNIE Beyond Boundaries. All intellectual property rights are reserved. You may access this from ILUNNIE Beyond Boundaries for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  • Republish material from ILUNNIE Beyond Boundaries

  • Sell, rent or sub-license material from ILUNNIE Beyond Boundaries

  • Reproduce, duplicate or copy material from ILUNNIE Beyond Boundaries

  • Redistribute content from ILUNNIE Beyond Boundaries

HYPERLINKING TO OUR CONTENT

The following organizations may link to our Website without prior written approval:

  • Government agencies;

  • Search engines;

  • News organizations;

  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and

  • System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Website.

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

  • commonly-known consumer and/or business information sources;

  • dot.com community sites;

  • associations or other groups representing charities;

  • online directory distributors;

  • internet portals;

  • accounting, law and consulting firms; and

  • educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of ILUNNIE; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to ILUNNIE. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

  • By use of our corporate name; or

  • By use of the uniform resource locator being linked to; or

  • By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

No use of ILUNNIE's logo or other artwork will be allowed for linking absent a trademark license agreement.

The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country.

Accordingly, all persons who choose to access our site from any location agree they do so on their own initiative.

CLIENTS

To hire our services, one should be 18 years or older.

PARTNERS

Freelancers who work with us (partners), will be safely paid at the delivery of the service. To work with us and become a partner, one should be 18 years or older.

INTELLECTUAL PROPERTY RIGHTS

The site's services and its descriptions are our property.

REMOVAL OF LINKS FROM OUR WEBSITE

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

PROHIBITED ACTIVITIES

1. make improper use of our support services and/or submit false reports of abuse or misconduct.

2. engage in any automated use of the system, such as sending comments or messages, or using any data mining, robots, for gathering and extraction tools.

3. use any information obtained from the ILUNNIE site in order to harass, abuse, or harm another person.

4. delete the copyright or other proprietary rights notice from any content.

DISCLAIMER

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

  • limit or exclude our or your liability for death or personal injury;

  • limit or exclude our or your liability for fraud or fraudulent misrepresentation;

  • limit any of our or your liabilities in any way that is not permitted under applicable law; or

  • exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

 

Submissions Approval

ILUNNIE reserves the right to reject projects or profile submissions if any of its content doesn't follow our company values.

                                                                                         *If you still have any questions please contact us.

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